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How To Make Those Emergency Phone Alerts More Useful And Less Terrifying

Monday’s alert asked New Yorkers to be on the lookout for suspect Ahmad Khan Rahami with little information. What can be done differently?

Monday’s alert asked New Yorkers to be on the lookout for suspect Ahmad Khan Rahami with little information. What can be done differently?

New Yorkers had a particularly rude awakening on Monday morning, when phones across the city blared with the earsplitting tone of an emergency phone alert, which until now have been reserved for extreme weather notifications and Amber Alerts. But this time, phones displayed the following banner message—the first of its kind—urging people to look out for the suspect behind the bombings in NYC and New Jersey:

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